Shipping Policy

Maphoso E-Commerce shipping policy that applies.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation.

2. Delivery Time

Delivery typically takes 5–10 business days, depending on the delivery location and courier service availability.

3. Shipping Locations

We currently offer delivery services within South Africa only.

4. Shipping Fees

Shipping costs are calculated at checkout and are based on the delivery address and selected courier options.

5. Order Tracking

Once your order has been dispatched, customers will receive a tracking number via email where applicable.

6. Shipping Delays

While we aim to meet estimated delivery times, delays may occasionally occur due to courier constraints, high order volumes, or unforeseen circumstances. We will always communicate significant delays where possible.